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Freejam Helpdesk

  • ALL ROBOCRAFT ARTICLES

    • I want to change my account email
    • I have lost all my parts
    • I want to reset my account to play from the beginning
    • I want to delete my account and data (GDPR)
    • I want to relink my Steam ID to a different account
    • I forgot my username
    • I forgot my password
    • I want to change my username/ display name
    • ROBOCRAFT FAQ
    • ROBOCRAFT - BUG/TOXIC PLAYER
    • ROBOCRAFT PAYMENT ISSUES
    • ROBOCRAFT ACCOUNT ISSUES
    • Can I create my own games?
    • What are Tier Ranks?
    • What is Robot Ranking?
    • What are Tiers?
    • What are Daily Quests?
    • What is the Tech Tree?
    • What is the Ops Room?
    • How can I get Cosmetic Credits?
    • What are Cosmetic Credits?
    • I saw a part in the Item Shop yesterday, but it isn't there today! Why?
    • What is the Item Shop?
    • What is Campaign Mode?
    • Is Robocraft Pay to Win? Can I pay to win my games?
    • What can I spend my Robits on?
    • How can I get more Robits?
    • I can not log into the game and I have verified my account, what do I do?
    • What do the Helium Cubes do?
    • How do I recycle parts for Robits?
  • ROBOCRAFT INFINITY (XBOX ONE) ARTICLES

    • ROBOCRAFT INFINITY PAYMENT ISSUES
    • ROBOCRAFT INFINITY BUGS
  • ALL GENERAL ARTICLES

    • Minimum System Requirements
    • Feedback
    • Not Received Account Verification/Password Reset Email
    • Delete My Account
    • Reporting Crashes
    • Report A Player
    • Reporting Bugs
    • Getting Cardboard Cosmetics in Robocraft
    • How Do I Find My Steam Link ID?
  • ALL CARDLIFE ARTICLES

    • CARDLIFE ERROR MESSAGE
    • CARDLIFE FAQ
    • CARDLIFE PAYMENT ISSUES
    • CARDLIFE ACCOUNT ISSUES
    • Incorrect Translation
    • Refunds
    • Payment Error
    • User Verification Failed
    • Transfer Inventory
    • Can I stream or make a video about CardLife?
    • Can I Mod CardLife?
    • Is CardLife on Steam?
    • I can’t open doors?
    • How do I gather materials?
    • An error happens after I load my game from a server
    • I can't launch the game, the error message reads "Launcher already running. Please ensure the launcher is closed and run again".
    • Change/Reset Password
    • Change Username
    • Minimum Requirements To Play