We do not give refunds if you have purchased any in-game content or premium membership and redeemed on your account.

We can only offer a refund for in-game content if they have not been redeemed and not been used.

If you were charged multiple times for any purchase of in-game content or premium membership, we will process a refund if they have not been spent. If they have, this will make you ineligible for a refund.

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