Please check and confirm the following:-
- You are using the correct email address connected to your Robocraft account.
- Check your spam/junk folder,
- Check whether your spam filters are enabled manually or automatically. If it is set to automatically block everything that is detected as spam, then it will need to be added/allowed (if your spam filter allows for controlled access).
- Cookies are enabled for Robocraftgame.com
- Robocraftgame.com website has been added to your firewall exceptions list in case it is being blocked.
- Clear your browser history and cache and repeat the account verification/password reset process again. You could try this in private mode in your browser.
If this issue persists, contact us: