Unfortunately we do not have the ability to reset accounts to the beginning or individual parts of your game progress e.g. your player level or Tech Tree. It is something we will be looking into in the future but at the moment it is not possible.
The two options are:
- create a new Robocraft account with a new username and email address or,
- remove the email address registered to this Robocraft account so you can still use the same email address, but you will not be able to use the same username.
If your Robocraft account is linked to your Steam account, we would also have to remove the Steam link and add it to the new Robocraft account. In this case please also provide...
- Your Steam link ID and,
- Your Support Code.